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In-product feedback survey

In-product feedback survey

The lightweight prompt that collects a rating or comment without derailing the user.

Help & Support · 7 checks · 4 resources

Before you ship

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  1. 01Triggered after a completed action, never mid-task — at the end of a successful flow, not during one
  2. 02Single question first — the rating or score alone, with the free-text follow-up appearing only after an answer
  3. 03Frequency cap and cool-down — a stated minimum interval before the same user is asked again
  4. 04Dismiss without answering — an obvious close that counts as a decline, not a deferral loop
  5. 05Response acknowledged — a confirmation that the feedback reached a human, with a route to support for anything urgent
  6. 06Low-score follow-up path — an offer to talk to support or file a bug when the rating indicates a problem
  7. 07No blocking of the underlying interface — the prompt is a non-modal card or inline element

Resources that help you build this

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